Customer enquiry service changes
From 1 June 2017, all customer enquiries will be handled by a new commercial partner Sitel UK.
The main changes for customers applying from outside the UK are:
- all phone numbers and opening hours will change
- the number of languages offered is reducing to 8 including English
- customers who contact UK Visas and Immigration by email will be charged £5.48
There are no changes to services for those who contact UKVI from inside the UK.
Posted on 29.05.2017.
We provide services
Other useful articles
- Rule changes section 3C leave from 8 October
- Global Talent: design industry
- Suitability refusals: contriving to frustrate the intention of the rules
- How to respond to the Home Office if a sponsor’s licence is suspended
- How to apply for immigration bail
- Suitability refusals: alleged deception, false information and innocent mistakes
Get specialist advice
Please contact with one of our immigration lawyers by phone +44 (0) 207 907 1460 (London), +971 509 265 140, +971 525 977 456 (Dubai) or complete our enquiry
Contact us
